Privacy Policy

Effective date: September 2026

Called to Flag Ltd. ("Called to Flag," "we," "us") operates calledtoflag.com. This Privacy Policy explains what personal information we collect from customers and visitors, how we use it, and your rights regarding that information.

Information We Collect

When you place an order or contact us, we collect information such as your name, email address, shipping and billing address, phone number, and order details. Payment information is processed directly by our payment providers (Stripe, PayPal) — we do not store your full card details.

How We Use Your Information

We use your information to process and ship orders, communicate with you about your order (including tracking updates), respond to inquiries, and improve our products and service. We do not sell your personal information to third parties.

Third-Party Services

We use trusted third-party services to operate our store, including Wix (website and e-commerce platform), Stripe and PayPal (payment processing), and Canada Post, USPS, and UPS (shipping and delivery). These providers only receive the information necessary to perform their service.

Data Retention

We retain order and customer information as long as necessary to fulfill orders, comply with legal and tax obligations, and resolve disputes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at calledtoflagcanada@gmail.com. As a Canadian business, we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Our website uses cookies via the Wix platform to support core site functionality such as shopping cart and checkout.

Questions about this policy can be directed to calledtoflagcanada@gmail.com.